To provide quality customer service experience in handling chat, video chat, in-coming call and out-going call. Managing customer’s general enquiry, technical enquiry and escalations.
- Able to read, write and speak Mandarin.
- Managing customer’s general enquiry, technical enquiry and escalations.
- Using analytical skills to provide solution options for customers.
- Required to exercise critical thinking skills in providing solution to resolve customer issue.
- Excellent interpersonal and customer service skills.
- Build rapport with customer and ensure follow up on request, enquiries and services.
- Handle chat, video chat, customer feedback, e-mails, incoming and outgoing calls.
- Ensure high quality customer service at all times.
- We offer a great platform for growth in terms of experience, skills and personal development & attractive remuneration programs. We practice a vibrant & energetic office culture.
- We provide an awesome working environment and location.
- Opportunity for growth in career advancement.
- Attractive sales driven remuneration program.
- Only China & Taiwan Mandarin speaking candidates.
- Those interested please take action and kindly apply online soonest.
- Degree in any related field.
- Must be able to read, write and speak Mandarin.
- Fresh graduates are encouraged to experience working opportunity.
- Mon to Fri work day. With Sat and Sun off day.
- Shift rotation with last shift ending at 11:00pm.
- Training provided.
- 9 hours shift (including 1 hour meal break).
How To Apply:
Interested candidates or applicants can walk-in for an interview at our office from Mondays – Fridays at 10.00am – 5.00pm. Kindly bring along your updated resume and certificates.
Our office address:
Canaan Communication & Technologies Sdn Bhd
Unit 27-7, Block B, Level 7
The Boulevard Offices, Lingkaran Syed Putra
Mid Valley City
59200 Kuala Lumpur
- Salary Offer RM4,000
- Address Kuala Lumpur