Customer Service Executive (Mandarin Speaking) 34 views

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To provide quality customer service experience in handling chat, video chat, in-coming call and out-going call. Managing customer’s general enquiry, technical enquiry and escalations.

 

Job Description:

  • Able to read, write and speak Mandarin.
  • Managing customer’s general enquiry, technical enquiry and escalations.
  • Using analytical skills to provide solution options for customers.
  • Required to exercise critical thinking skills in providing solution to resolve customer issue.
  • Excellent interpersonal and customer service skills.
  • Build rapport with customer and ensure follow up on request, enquiries and services.
  • Handle chat, video chat, customer feedback, e-mails, incoming and outgoing calls.
  • Ensure high quality customer service at all times.

 

Benefits:

  • We offer a great platform for growth in terms of experience, skills and personal development & attractive remuneration programs. We practice a vibrant & energetic office culture.
  • We provide an awesome working environment and location.
  • Opportunity for growth in career advancement.
  • Attractive sales driven remuneration program.
  • Only China & Taiwan Mandarin speaking candidates.
  • Those interested please take action and kindly apply online soonest.

 

Job Requirement:

  • Degree in any related field.
  • Must be able to read, write and speak Mandarin.
  • Fresh graduates are encouraged to experience working opportunity.
  • Mon to Fri work day. With Sat and Sun off day.
  • Shift rotation with last shift ending at 11:00pm.
  • Training provided.
  • 9 hours shift (including 1 hour meal break).

 

How To Apply:

Interested candidates or applicants can walk-in for an interview at our office from Mondays – Fridays at 10.00am – 5.00pm. Kindly bring along your updated resume and certificates.

Our office address:

Canaan Communication & Technologies Sdn Bhd

Unit 27-7, Block B, Level 7

The Boulevard Offices, Lingkaran Syed Putra

Mid Valley City

59200 Kuala Lumpur

 

 

More Information

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Company Information
  • Total Jobs 2 Jobs
  • Category Professional Services
  • Location Kuala Lumpur
  • Full Address Canaan Communication & Technologies Sdn Bhd, Unit 27-7, Block B, Level 7, The Boulevard Offices, Lingkaran Syed Putra, Mid Valley City, 59200 Kuala Lumpur
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